Privacy policy

At GH Produce, your privacy is important to us. We’re committed to protecting your personal information and being transparent about how we use it. This Privacy Policy outlines what information we collect, how we use it, and your rights regarding your data.

By using our website (ghproduce.com.au), you agree to the terms outlined in this policy.

1.  What We Collect

When you place an order, subscribe to our newsletter, or contact us, we may collect the following information:

• Name

• Email address

• Delivery/billing address

• Phone number

• Payment details (processed securely via our payment providers)

• Any other information you provide voluntarily.

We also collect basic site usage data (e.g. page views, session duration) via cookies to help improve our website.

2.  How We Use Your Information

We use your personal information to:

• Process and fulfil your orders

• Send order and delivery updates

• Respond to your enquiries

• Share GH Produce news and special offers (if you opt-in to our emails)

• Improve your experience on our website.

We do not sell or share your personal information with third parties for marketing purposes.

3.  Third-Party Services

We use trusted third-party services to operate our business (e.g. Shopify, Stripe, PayPal, Australia Post, email platforms). These providers only access your data to perform services on our behalf and are required to protect it.

4.  Cookies & Analytics

Like most websites, we use cookies to help us understand how visitors use our site and to improve performance. You can manage or disable cookies in your browser settings.

5.  Marketing & Emails

If you subscribe to our newsletter, we may send occasional updates or offers. You can unsubscribe at any time by clicking the link in our emails.

6.  Accessing or Updating Your Info

You can request to view, update, or delete your personal data at any time by emailing us at info@ghproduce.com.au.

7.  Australian Privacy Compliance

GH Produce complies with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

8.  Changes to This Policy

We may update this policy from time to time. The latest version will always be available on this page.

Questions?

We’re here to help. For any privacy-related queries, please contact info@ghproduce.com.au.